Customer Service

We are here to support you at every step of your journey
and provide the best experience with our products.

Hotline Service
After-Sales Service
Certified Plumber Program

Hotline Service

About the Service

Our hotline service allows you to receive instant support and assistance for any inquiries or issues related to our products.

Quick Response

Our team is ready to assist you as quickly as possible.

Full Support

We provide complete support for all your product needs.

Professional Service

Trained specialists dedicated to providing the best service.

Follow-up

We follow up to ensure your issue is fully resolved.

Hotline Number

Available from any landline or mobile.

Working Hours

How to Contact & Response

You can contact us via WhatsApp. Our team will respond as soon as possible.

After Sales Service

We provide a complete range of services to ensure your satisfaction after the purchase.

User Manual

Download the complete user manual in PDF format.

Video Tutorials

Watch helpful videos on product installation and usage.

Maintenance Tips

Useful tips to keep your product in perfect condition.

Frequently Asked Questions

Find answers to the most common questions.

Conditions for Maintenance or Replacement

Maintenance Request

If you are facing any issue with your product, you can request a maintenance service through our team.

Replacement Request

If a manufacturing defect is found in the product, you can submit a replacement request based on our policy and conditions.

CERTIFIED PLUMBER PROGRAM

About the Service

Join Huayee's professional network and become a certified installer.
We support your growth and success.

Benefits of Joining

Registration Requirements

Dedicated Service Number

For inquiries about the program and registration support.

STEP 01

Contact Us

Reach us through our Hotline or WhatsApp and tell us how we can help.

STEP 02

Review Request

Our customer care team reviews your inquiry and determines the required service.

STEP 03

Technical Support

Your request is forwarded to the appropriate technical team for processing.

STEP 04

Issue Resolved

Once completed, we follow up with you to ensure complete satisfaction.